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    Operational Awareness for Utilities

    Power company winter storm repairs


    Outages are increasingly harder to manage, whether caused by aging assets, extreme weather or energy demand. As the market becomes more competitive and regulations intensify, outages are becoming costlier. To better serve customers, it is important for utilities to minimize the disruption and costs of outages while improving reliability and customer satisfaction.
    • Solution

      A comprehensive, cost-effective system that helps reduce outage duration by locating them faster, and giving you more accurate information to direct your response.
    • Benefits

      Our comprehensive Operational Awareness solution helps you get power back faster and more efficiently.
    • The Difference

      Schneider Electric's Operational Awareness solution uses the most current data and asset map available to help you predict and manage outages more efficiently. Dispatchers have real-time information to accurately evaluate how an outage impacts customers, how to prioritize responses, assign crews and determine possibilities to backfeed power.


    • Repairing tornado damage
      Automatically track outages, predict their most likely source and share information across the utility.
    • Electrician on pole
      Reduce duration of outages and identify outage locations automatically.
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      Leverage existing technology investments and improve information exchange across the enterprise.
    • Electrician working on transformer, electrical power distribution.
      Provide regulatory agencies, the public and customers with timely and accurate estimates on restoration times. 
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      Reduce costs associated with outages and crew management with historical statistics and reliability indices that measure network efficiency.