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What can cause an CFF fault on the ATV12 drives?
Issue: What can cause an CFF fault  on the ATV12 drives? Product Line: Altivar ATV12 Environment: All Cause: Drive is powering up with an CFF fault...
Where is the Serial number located on Altivar Drives and Altistart Softstarts?
Issue: Where is the Serial number located on Altivar Drives and Altistart Softstarts? Product Line:  All Environment:  All models and serial numbers...
What is the standard warranty for Altivar drives, Altistart soft starters, and enclosed "Flex" style systems?
Issue: What is the standard warranty for  Altivar drives, Altistart soft starters, and enclosed "Flex" style systems? Product Line: Altivar and Altistart...
Where is the General Manufacturer Warranty for Schneider Electric Products?
Issue: How to locate warranty information for various Schneider Electric / Square D products Product Line: All merchandise products such as but not...
What is the warranty period on Schneider Electric Surge Protective Device (SPD) products?
Issue: Warranty period on Schneider Electric Surge Protective Device (SPD) products Product Line: Surge Protective Devices Environment: UL 1449 3rd...
How can I obtain the manufacturing date of the Compact NS or NSX circuit-breakers ?
To obtain the manufacturing date of Compact NS or NSX circuit-breakers, read the screen-printed marking at the top of the front panel. The code P07351,...
Is there an exchange program for the Altistart 22?
Issue: Is there an exchange program for the Altistart 22? Product Line: ATS22   Environment: All serial numbers   Cause: N/A   Resolution: No, Schneider...
Where can I find the altivar drives and soft starters product warranty guide?
Issue: Where can I find the altivar drives and soft starters product warranty guide? Product Line: All Environment: All Cause: N/A Resolution: The drives...
Where can I get Short Circuit Current Ratings information for the ATV12 drives?
Issue: Where can I get Short Circuit Current Ratings information for the ATV12 drives? Product Line: ATV12 Environment: All serial numbers for ATV12...
How do I interpret the new serial numbers ?
      Serial number  WX140100007          WX = Wuxi                 14 = The year 2014           01 = Week of the year                           00007...
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