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How can I perform a competitive cross reference to an Altivar Drive or Altistart Softstart?
Issue: Customer would like to cross reference a non-Schneider drive or softstart to one of our products (Altivar or Altistart). Product Line: All...
Is the ATV630 (or ATV930) Process drive available with 1 phase input and 3 phase output?
Issue: Is the ATV630 (or ATV930) Process drive available with single phase input and 3 phase output? Product Line: Altivar 630 Altivar 930 Environment:...
Is the S-Flex drive available in Nema 3R outdoor enclosure?
Issue: Is the S-Flex drive available in Nema 3R outdoor enclosure?   Product Line:  S-Flex   Environment:   3R enclosure Cause:   n/a Resolution: ...
Is the Canalis range of products KBA, KBB, KDP halogen free.
Yes, the Canalis range of products KBA, KBB and KDP are halogen free. The Declaration of Conformity is attached.
Are conduit kits available for the Altivar Process Drives?
Issue: What are the conduit kits for the Altivar Process Drives? Product Line: Altivar Process Drive (ATV630, ATV930) Environment: All serial numbers...
What are the part numbers for the remote keypad and mounting accessories for Altivar Process Drives?
Issue: What are the part numbers for the remote keypad and mounting accessories for Altivar Process Drives? Product Line: Altivar Process Drives Environment:...
How can I prevent Undervoltage faults on ATV61 drives?
Issue: How can I prevent Undervoltage faults on ATV61 drives? Product line: ATV61, Altivar 61, ATV71, Altivar 71 Environment: All Cause: Temporary...
What is the maximum operating altitude for Altivar 71 Drives.
Altivar 71 Drives are designed to operate for altitude up to 3000 Meters. Note:  The maximum operating altitude is 1000 Meters, after which you have...
What surge protection is offered in the Altivar Field Drives?
Issue: What surge protection is offered in the Altivar Field Drives? Product line: Altivar Field drive, IFD Environment: all Cause: n/a Resolution:...
What are the minimum and maximum cable sizes recommended for use with TeSys D Star-Delta connection kits?
The minimum and maximum cable sizes recommended to be used with TeSys D Star-Delta kits are:   Kit Minimum (Sq. mm) Maximum (Sq. mm) LAD91217 1 4...
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